General Data Protection Regulation (GDPR)

2018 Privacy Policy

Reception Policy


  • Details of your appointments will be kept in a paper diary at reception and in a locked cabinet when reception is closed.

  • Reception staff at Castle Clinic have access to personal details.

  • These may include names, addresses, telephone numbers and e-mail addresses.

  • Any information regarding these matters will be locked away in a secure cabinet when reception is closed.

  • Matters relating to medical information are stored with individual practitioners only and are not stored at reception.

  • Your personal data will not be transferred to, or shared with, any third party or organization and will not be used for marketing purposes.

Castle Clinic - 01423 797800 - for all your healthcare needs